Bajeeok Privacy Policy — Your Data Is Completely Safe

Welcome to bajeeok. This Privacy Policy document explains what information bajeeok.net and its related services collect from users, how that information is used, and how it is kept secure.

Bajeeok believes transparency is the foundation of trust. We want every user to know exactly what we do with their data. By creating an account, logging in, or using any service on the bajeeok platform, you agree to this Privacy Policy.

This document is written in Bangla for the convenience of users in Bangladesh. If you have any questions, please contact our Help Center Contact Us.

Bajeeok collects only the information strictly necessary to provide our services, ensure security, and meet legal obligations. We never ask for data we don't need.

The above information may be collected directly from you (at registration), automatically (as you use the site), or through third-party verification services.

Bajeeok uses your data only for the specific purposes listed below — never for anything beyond that.

• Creating and managing your account and ensuring its security.
• Processing deposits, withdrawals, and all other financial transactions.
• Age & Identity Verification (KYC) and Fraud Prevention.
• Providing customer support and resolving complaints.
• Improving platform performance and enhancing user experience.
• Ensuring responsible gaming practices and supporting addiction prevention.
• Meeting legal and regulatory obligations.
• Sending promotional offers and notices where applicable (subject to your consent).

Bajeeok does not sell your data. However, limited information may be shared with trusted partners as necessary to operate our services.

• Payment Providers: Required information is shared with approved payment gateways such as bKash, Nagad, and Rocket to process deposits and withdrawals.
• Identity Verification Service: Identity information is shared with licensed verification agencies for the KYC process.
• Legal Authorities: Information may be disclosed to relevant authorities as required by court order or legal obligation.
• Security Partners: Anonymized data may be shared with specialist agencies for fraud detection and cybersecurity purposes.

Bajeeok uses cookies on its website to enhance your browsing experience and ensure the site functions properly. We use three types of cookies:

• Essential Cookies: These cannot be disabled as they are required for login sessions and security.
• Functional Cookies: To remember your language and preferences. You can disable this at any time.
• Analytics Cookies: Anonymized data used to understand site usage patterns. You may opt out at any time.

You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may affect certain features of the site.

Bajeeok follows industry-leading technology and practices to keep your data secure. Our security framework is continuously updated.

• TLS 1.3 protocol applied to all data transmissions.
• All stored data is secured with AES-256 encryption.
• Two-factor authentication (2FA) support.
• 24/7 automated threat detection system.
• Regular third-party security audits.
• Staff privacy training and strict access controls.

As a bajeeok account holder, you are entitled to the following rights. To exercise any of them, please contact our support team.

Bajeeok is strictly for users aged 18 and above. We do not knowingly collect any information from minors.

If we become aware that a minor has created an account on bajeeok, that account will be closed immediately and all associated data will be deleted.

Bajeeok does not retain your data longer than necessary. Retention periods depend on the type of data and applicable legal requirements.

• Account data: retained while the account is active and for 5 years after closure (as required by law).
• Financial transaction records: 7 years (as required by financial regulations).
• KYC documents: retained for 3 years after verification, or longer if required by law.
• Customer service communications: 2 years.
• Cookie & session data: up to 1 year.

Once the retention period expires, data is securely and permanently deleted.

Bajeeok may update this Privacy Policy as needed. Any changes will be published on this page with a revised date.

• For significant changes, advance notice will be sent to your registered mobile number or email.
• Updated policies take effect from the date they are published.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.
• Previous versions can be provided by the support team upon request.

For any questions, requests, or complaints regarding this Privacy Policy, please get in touch with us. bajeeok's privacy team is always here to help.

• Email: support@bajeeok.net
• Support Portal: Help Center
• Support hours: Mon–Sun, 9:00 AM – 12:00 AM
• Support is available in both Bangla and English.